You guys have an outstanding technician in Sam. He was extraordinarily helpful, friendly and very polite. He had many good things to say about your company and was more than willing to give us standard AC cleaning advice for homeowners as this is our first go at it.
Thank you for being able to help us so quickly. My pregnant wife I assure you is very much appreciative.— Zachary Price
Just wanted to send a note to say that really do appreciate the service we received in the summer and just the other day for fall. We think you have a great asset (GEM) in having Tanner on your team. He was very thorough during both inspections, and the most courteous service gentleman I have ever dealt with.
I decided to use your services after you walked me through how to clean the igniter on my heater to get it working last winter over the phone, during the ice storm and no one could get out on the roads.
Y‘all are doing business right there, and we appreciate it very much.
Merry Christmas & Thank you,— Jeffrey Leonard
In this day and age of “it‘s all about me“, I am so pleased to write this e-note to you so that I might congratulate you on two “good guys”. I thought Jeff was as high up as one could go (and he still is), but your Sam and Nathan were gooood. Sam spoke so highly (but i already knew) of this company, and i just stood back and listened. Now, all I really can add to this totally sincere compliment is I‘m happy we happened upon PATE AIR CONDITIONING & HEATING.— Lois
Typically, I do not write testimonials. However, the service from Pate was so impressive that I felt I must share my experience. The technicians were very professional and courteous. They answered all of our questions. Beyond that, they were timely and left a clean space. Also, the estimate was on target. They also took the additional time to ensure our duct work was correctly installed for our home. Then, the owner came by to verify the quality of work. We are lifetime customers now and will happily recommend this company to any of our friends our neighbors who need air conditioning work.— Lee & Sheryl Rainey
I have been very pleased with the service and work performed at my home by Pate Air Conditioning and Heating. Their service agreement program has kept my system running efficiently both summer and winter. They have also tested the air quality in my home and given me a written report.
What I am most impressed with is the thorough cleaning of the outside unit from grass and debris. I would recommend using Pate Air Conditioning & Heating to all my friends and neighbors.
Thanks Ray for keeping me cool!”— J.Coulter, Saginaw, TX
What can I say about Pate AC? A LOT! They are professional, helpful, prompt, and knowledgeable and will not stop until your problem has been resolved. Their service contract takes care of your ac/heating needs for a full year! Give them a call you will not be disappointed, you will be WOW'd! Thanks for great customer service Ray, Jeff, and Jason.”— N. Bitner, Ft. Worth, TX
When my heat pump went out I got 4 quotes After getting my quotes I found Pate HVAC had the best value and one of the lower quotes. He was around 2.5 K less than the highest. Getting the quotes was an interesting experience. It's was interesting because some guys came out and seemed like scam artist. Mr. Pate however was very professional, polite, and honest. While I waited a few days for him to install my new system he brought out and installed a couple window AC units for family's comfort. In my opinion this is the only HVAC company to use.”— Jeremiah P.
I have used Pate for over 7 years now and I can't imagine using anyone else. They are courteous, prompt, and very trustworthy. I would recommend them to anyone be it residential or commercial.”— John G.
I was referred to Pate by my neighbor and that meant more than an online review, however I feel compelled to go out of my way to say this company is fantastic. I had two other local companies out in the past and after getting jerked around on scheduling, flat lied to about parts that the previous company had a â€œfeeling they were going outâ€ and getting way over charged, I am quite satisfied to have found an honest and qualified AC company. They have been out for both of my units and are keeping these two 9 year old systems cooling like brand new.”— Nathan R.
Great people and better service. I called them to check out a heater when I purchased my house. They checked it out and fixed the problems right away. Thanks for everything Ray.”— A Google User
I had read online reviews about Pate A/C and Heating that were awesome which made me call them to begin with. The reviews are spot-on; they are professional and very thorough. Marc came out to my house and fixed us right up. Another company told us we needed a new $12,000 unit because ours was leaking. Marc came out and not only informed us that IF we did have a leak it was very, very tiny, but also that the 12 year old unit just needed a really good cleaning. He spent 2 hours cleaning the inside and outside unit from top to bottom. Also while he was out Marc discovered the last company left our caps very loose and 4 pounds of Freon had leaked out of our 7 pound unit. As upset as I was about the deliberate sabotage from the previous company, Marc was so nice that I quickly breathed a sigh of relief that our unit was now working perfectly.”— A Google User
It's hard to find good people, and even harder to find a good company - Ray Pate is one-of-a-kind that has both qualities! He personally took care of our problem ASAP, and told us about the warranty on the parts so we were not charged for them. A lot of contractors would have made a few extra bucks on the parts, but Pate is a quality company with high morals and a great attitude! I don't write reviews often, but Ray and his team deserve full marks for their quality work and personal attention. THANKS!”— A Google User
Reggie was just great today. Got here before schedule, very focused on his job, fast and friendly. Fridge unit is cycling on and off perfect and I am very thankful. Y'all have a great crew, and thanks again for getting to me so fast.”— Jeffrey Leonard
It's been an unquestionable blessing to have been a customer of this a/c & heating company for the past 3 years! Not only are they totally honest and reliable to their clients they are the most dependable company I have had the pleasure of recommending to others. Believe me I have been duped by several others in the Fort Worth area in 26 years I have lived here. Their service contracts have saved me from countless after hour breakdowns I'm sure! The technicians are courteous and freely answer any technical questions you may be unsure of....right Sam- one of my favorites! Thank you Ray for your continued excellent service to my family.”— Kenneth Collinsworth